Satellite Internet

I have had a few questions lately about Satellite Internet service for areas that do not have access to Cable or DSL.

I do not have details about specific satellite providers. My advice is to comparison shop and look for the best price.

Before signing on the dotted line, I recommend that you ask for references from clients in your area that you can question to make sure that they are satisfied with the service. If the service does not work well for a neighbor, it probably will not be any better for you.

The website High-Speed Internet Access provides a guide for various types of high-speed internet service, including Cable, DSL, Wireless, and Satellite. This is one source to help you determine if Satellite Internet is right for you. There is a partial listing of some Satellite providers.

Other helpful websites are DSL Reports and Broadbandinfo.com, Cable-Modem.net, and High Speed Internet Deals.

All of these web sites can help you determine what high speed internet services are available in your area as you evaluate the options for the choice that best fits your situation.

Dial up Problems

If you use a dial-up service, such as, AOL or Juno to access the internet, and things are slow or not working, there are several possible explanations.

  • The modem is mis-configured.
  • The modem is worn out.
  • The software for the dial-up service needs to be reinstalled.
  • Spyware infestation.
  • Virus infection.

A mis-configured modem can be identified in the device manager. It may require using add/remove hardware to tell Windows it has been removed. When the computer is re-booted, it should find the modem and offer to “re-install” it.

If a modem is worn out or failing, it may not operate at full speed. This is most noticeable if you have more than one PC with its own modem and one computer is faster online than the other.

To re-install the dial-up software, the best procedure is to uninstall it, reboot the computer and reinstall it. Make sure you have the user name and password before attempting this. The installation program will have an option to install for an existing account.

If your computer has spyware, it can be addressed with the free program Spybot Search and Destroy. If the infection is particularly bad, it may take several scans to remove all of the spyware. This software is updated every Wednesday, it is wise to keep this updated and scan your computer once a month to insure it is free of spyware.

When there is a virus infection, it can be tricky to resolve without internet access. It is often easier to download utilities to help remove a particular virus using a computer that is not infected. Virus software is only useful if it is kept up-to-date. Most anti-virus vendors have daily or weekly updates. A good free program is Grisoft Anti-Virus (AVG).

Other factors that may come into play are mis-configured firewalls, Windows has not been updated with the latest security fixes, or firmware updates have not been applied.