Spilled Drink On Keyboard

If you spill your drink on your keyboard, power down your PC and unplug it from power. Get a towel to get all the moisture you can. Turn the keyboard over and lay on the towel. Once it has had time to dry out, you should be okay to continue. If it is a sugary drink, such as regular soda, you can use a damp cloth to get the sticky off. Sticky drinks may make the keys less responsive. On a standard keyboard, the keys can be removed for individual cleaning. Since keyboards sell for about $10 – $15, it may be easier to buy a new one. If it is a laptop, you may need to pay for servicing, if the keys do not work properly. This will most likely void the warranty, if any. Laptop keyboards can also be replaced, but the price will vary by manufacturer and model. You can always plug in a regular keyboard, since they are cheaper, but it makes the laptop less portable.

My Computer Is Smoking

If smoke comes out of your computer, it is most likely caused by the failure of the power supply. If this is the case, the computer will just stop and lose power. There is a cooling fan inside and the motors eventually wear out. Unplug the computer from power immediately to prevent possible damage to the hard drive (all your data is here), or other components. If it is the power supply, a new one can be purchased to replace the old one and you can get back to work.

If the smoke is coming out of your monitor, turn off and unplug your PC and monitor. Smoke should not come from your monitor unless you have configured it to operate outside its design parameters, such as the display frequency. If your monitor smokes, plan on buying a new monitor.

Another cause could be a short in one of the internal wires. If this happens, it is possible for their to be a small fire. Plan on a new computer if this happens.

Internet Explorer as an FTP Client

There are several tweaks you can make to Internet Explorer that will make it more FTP-friendly. First, you can set up IE so that it can browse FTP directories, just as if they were folders in Windows Explorer:

1. Click Tools | Internet Options.
2. Click the Advanced tab.
3. Under Browsing, check the box labeled Enable Folder View For FTP Sites.

Next, if you’re on a computer that’s behind a firewall, you’ll need to set up IE to use passive FTP:

1. Click Tools | Internet Options.
2. Click the Advanced tab.
3. Under Browsing, check the box labeled Use Passive FTP.

To download a file from FTP use this URL:


This will result in the user being prompted for a password. Once the user supplies the password, a directory comes up, and the user can drag and drop files to and from the FTP window. Contact your support representative for this password.

A good free FTP client is FileZilla at http://sourceforge.net/projects/filezilla.

Add/Change Print Driver on the server (Win2000/2003).

You have a printer installed on the server, but you want to change the print driver. If you open your Printers folder on your PC, you will see that the ability to change the print driver has been grayed out. If you go to the Printers folder on the server, you can change the driver there, but this will change the print driver for everyone on the network that accesses this printer. This can be undesirable. These instructions will show you how to add another printer setup that uses the desired new driver without changing the original printer setup.

If your printers are on the network via a print server:

1. At the Server, open the Printers folder and double-click Add Printer.
2. Click “Next”
3. Select Local Printer (do not automatically detect Plug and Play printers)
4. Click “Next”
5. Select “Create a new port” and select from the drop-down menu “Standard TCP/IP Port.
6. Select “Next”
7. Select “Next” again.
8. Type in the IP address of the printer port. It will be the same IP address of the printer port already installed on the server. As you type it in, it will automatically fill in the next line, Port Name.
9. If you were to hit “Next” now, eventually in this process, the server would realize that you were trying to add the same printer that is already there. So here is where you make it different before hitting “Next”. In the Port Name line, add something to the end which makes this printer port name unique from the one already installed, like “Port 2”.
10. Click “Next”.
11. On the next screen, under Device Type, select from the drop-down menu the type of print server that the printer is attached to.
12. Click “Next”.
13. Click “Finish”.
14. Select the print driver that you desire to use for this instance of the printer.
15. Give the printer a name and click “Next”
16. Share the printer out and click “Next” three times and then click “Finish”. This should print out a test page.

When you are finished adding all of the printers you want, your printers folder on the server will have a new printer.
These are all the same printer with the same IP address, just with different port names defined.

At the workstation, to connect to the printer that you just installed, go to a Run Command (Click Start > Run) and type in the following:
For example, \\Smith_Co, and click OK. This will open up a window to your server and you will see all of the shared folders and printers on that server.
If you right-mouse click on the printer icon and select “Connect”, it will install that printer locally on the workstation.

Windows ME not Recommended For Business Use

Windows ME is not easy to work with because of how Microsoft took away functionality that is in all other versions of Windows. Support techs do not like working with Windows ME.

A quote from the following Microsoft link:
“Windows Me contains features designed specifically for home users, and
is not intended for deployment in environments containing Windows 2000
Server. The Windows 2000 [or Windows XP Pro] Professional operating system is designed for
business users, and contains more advanced client features related to
the Active Directory service.”

(Long URL follows)

Please be aware of this if you are making any plans, in the near future, for upgrades to your workstation hardware/software.

Set Form length on CITOH40Q

Set Form length on CITOH40Q

Verify POWER is on.
Lift top cover.
Press MODE/STORE button.
Check that displayed number is 10 for Form Length.
Press MODE/Store button again.
Check that number matches number of lines per page (default is 66 lines per page for 11″ forms.).
Will need to be 42 for 7″ checks/forms.
Press MODE/STORE switch to store.
Close top cover.
Repeat to reverse settings.